Since 2000, Ocean has seen steady growth, greater efficiencies and diversification in the face of change and economic downturn. The Group has a strong tradition of independently testing, checking and comparing its service delivery and performance with that of similar organisations. This testing is done via HouseMark, Checkmate and an independent STAR (Survey of Tenants And Residents) survey.
We want to allow residents to have a clear understanding of what we do for them and what they pay for it. We encourage, challenge and facilitate residents to exercise more choice in shaping the services they receive on the neighbourhoods in which they live.
We continue to invest time in consulting with residents and, in particularly, how their services are delivered, how service charges are calculated and how they can influence what we do.
View our latest Reports, including Service Standards, Value for Money, Financial Statement, Annual Review, as well as accreditations and latest news.